The Digital Radiography Sales Specialist is the regional DR and CT expert for all technical and clinical aspects of DR and CT products. He/she is responsible for the communication of all critical technical and clinical knowledge and expertise to the sales team for Digital Radiography and CT products.

At FUJIFILM Healthcare Americas Corporation, we’re on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don’t stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive. 

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town. 

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Duties and responsibilities

Bookings and Revenue

• Drives communication of technical, product, and clinical aspects to sales team and customers in a timely fashion to enhance the sales process.
• Meets and exceeds sales objectives in the assigned sales geography.
• Assists in managing existing customer relationships and building new customer relationships, related to Digital Radiography and CT systems.
• Collaborates with Sales and Service teams in assigned geography to drive sales opportunities. Ensures prompt pre and post-sale responses from responsible support teams.
• Ensures communication is effective and delivered to appropriate stakeholders.
• Reviews sales proposals, contracts and site configurations to ensure accurate configuration. Responsible for the review of technical build-out of product offerings within proposal. Ensures product offerings will enhance customers’ clinical needs and provide the right solution.
• Collaborates with the Sales team to design and qualify product solution configuration once sales lead is qualified by Account Executive.
• Participates in complex sales negotiations with existing and future customers within the assigned sales geography.
• Develops training schedules for regional sales teams, collaborating with Product Marketing for training content and delivery.
• Communicates best practices, big wins (and successful strategies), and lessons learned on a monthly basis to regional teams.
• Works in conjunction with sales and service on DR and CT product service topics:
  • Installation issues
  • Product / Technical issues
  • Training issues
  • POP activity
  • New product introductions/installation
  • Demo activities
• Communicates competitor activities and information (product, pricing, sales, etc.) to regional teams and Product Marketing group. Produces reports on a monthly basis.
• Provides accurate and timely responses to all sales needs in regard to technical, product, and clinical requests.
• Demonstrates proficient and effective use of the Company’s CRM tool, as directed by management. Ensures that opportunity pipelines, account activity, quote activity, contact management, assets and result reporting is accurately populated in system.
• Complies with the Quote to Order/Booking processes, adheres to the Grants of Authority (GOA), and follows any and all established policies and procedures.
• Provides accurate booking documents enabling the Sales and Marketing Operations and Order To Remittance processes to work effectively.
• Performs special projects, tasks, and studies, as requested by Management.

Customer Intimacy

• Collaborate with all members of the Solutions Sales team, ensures all member receive necessary technical support.
• Conducts sales training to ensure accurate Digital Radiography and CT product knowledge is maintained by Solutions Sales team.
• Coordinates and delivers effective Fujifilm technical and product communication (related to Digital Radiography and CT) to all customers within assigned geography.

Cross Functional Team Collaboration

• Provides technical expertise within assigned sales geography.
• Collaborates with assigned Sales team to achieve sales goals and drive a higher level of customer experience.
• Maintains effective communications within and between various cross-functional departments within the organization to ensure maximum sales success, improved business processes and a positive customer experience.
• Shares responsibility for successful installations and implementations with all departments within HCUS.
• Participates in meetings and conferences via a travel schedule that is consistent with the requirements of the position.
• Performs special projects, tasks and studies, as needed.
• Drives all efforts aimed at providing superior customer experience.

Key Performance Indicators

• Achieve sales quota within assigned geography.
• Collaborate with Service and other departmental groups to achieve a positive customer experience with assigned target accounts.
• Comply with business processes, as defined by HCUS.
• Contribute to a collaborative team environment.
• Ensure ongoing and transparent communication- internally and externally.
• Align behavior with corporate strategy, along with vision, mission, and vales.
• Adhere to the competencies, as defined for the position.

Other 

• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
• Comply with and pass all requirements for vendor credentialing as part of gaining access to hospitals and facilities to perform assigned job duties.

Qualifications

• BA/BS or equivalent, with 5+ years of progressive experience in the product sales, product marketing at a Healthcare / Medical Imaging / IT organization.
• Broad functional experience in sales and product sales and/or marketing.
• Proven track record of DR and CT sales and or DR and CT product management / marketing.
• Ability to effectively communicate technical and clinical knowledge in a sales environment to users and non-users for their understanding.
• Ability to work cross-functionally and create business impact.
• Ability to drive action plans with direct and indirect authority, executing within established timeframes and meeting or exceeding stated deliverables.
• Ability to organize and manage multiple priorities.
  Ability to problem solve, analyze and resolve at both a strategic and tactical level.
• Strong customer orientation.
• Construct and analyze and reports in Microsoft office, including Work, Excel, Visio and PowerPoint.
• Strong communication skills- presentation, written and oral.
• Demonstrated track record of strong, positive sales and DR and CT product knowledge.
• Must have strong interpersonal skills and a demonstrated ability to communicate with a diverse range of individuals.
• Exercises good judgment.
• Effective time management skills.
• Ability to anticipate the need for proactive communication and planning at all levels.
• Ability to travel 70% of time- includes time spent in the field and at Corporate offices.

Physical requirements

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up 75-100% of applicable work time.
• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
• The ability to stand, talk, and hear for 75% of applicable work time.
• The ability to lift and carry up to ten pounds up to 20% of applicable work time.
• Close Vision: The ability to see clearly at twenty inches or less.

Travel

• Up to 70% travel may be required based on business need.

* #LI-Remote

In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.
Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.
For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (hcushr.department@fujifilm.com or (330) 425-1313).