The Associate Director (AD), Program Quality is responsible for building and sustaining the quality relationship with partners through transparent and trusting communications, working with Program Management and site SLTs to provide unprecedented delivery. This role is accountable for the quality aspects of customer programs from initial discussions through end of program review/close. The AD, Program Quality works with customers to define quality requirements and governance for all programs, and agrees the process control strategy for the program, ensuring the right level of quality at the right time and demonstrates adaptability by ensuring processes meet regulatory requirements and support business aspirations (e.g. KojoX). The AD, Program Quality works effectively, independently and within a team framework, across all business areas, levels of the organization, and with clients to deliver high quality and ensures timely delivery of QA services. This role operates on both a strategic level with senior executives and facilitates operational elements in actual program execution.

The Sr. Program Quality Manager is responsible for programs from the point of Quality Agreement signature through program closure. This role ensures Fujifilm Diosynth Biotechnologies, Holly Springs (FDBN) provides services in alignment with our contracted commitment to clients and our company vision/mission (strategy and compliance). This role is the primary client liaison representing FDBN Quality. The Sr. Program Quality Manager handles an average load of 1-3 programs and receives coaching & guidance from the Senior Director, Global Program Quality.

The Senior Engineer or Scientist 2 of Process Analytics serves as the subject matter expert (SME) and provides technology transfer support, technical oversight, and strategic input across laboratory and manufacturing operations. This role leads junior team members through all aspects of process analytic (PA) activities and provides technical guidance and coaching.

The Senior Technical Support Engineer, MI – I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with
making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills. To meet the needs of our customers, working outside normal business hours and on some
weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations.

This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.

Summary: 

The L&D Compliance Specialist III is responsible for the design, development, and delivery of training across the FDBT Organization. They must be able to think creatively when working with Subject Matter Experts across the organization to translate complex ideas into effective training that pertains to trainee’s role and performance. Additionally, they must be proactive in identifying training needs of individuals and departments, and ensure they are met.

The L&D Compliance Specialist III must be able to help overcome the challenges faced by internal stakeholders to produce and deliver training that efficiently develops trainee competence. This includes an ability to communicate when training should (or should not) be used as an intervention and to define measures for determining the desired performance gap has been closed.

If required, the L&D Compliance Specialist III supports the defense of FDBT Learning and Development program in Customer audits. Using their knowledge of regulations and Adult Learning principles to highlight the suitability of the program to develop competent staff.

An ability to prioritize and plan is essential to ensure training obligations (such as new hire training) and other duties are met. Additionally, the L&D Compliance Specialist III evaluates training methodologies and training effectiveness is required to ensure business and regulatory expectations are met.

The Field Service Technician – Level 3 will report to the Regional Support Manager and will be responsible for the service and maintenance of either multiple product lines that the GCD service team supports or a high-speed inkjet product line. This level technician will demonstrate a full working knowledge of the product lines they support including theory of operation as well as the mechanics. This position will require travel throughout the United States.

The preferred location of this position is the Chicagoland area. 

The Technical Services Manager (internally known as Technical Solutions Manager) will be responsible for the development of new service solutions, technician training programs, qualification of equipment and/or consumable products before release and overall support of products after they are released. Provide overall technical support and expertise on a specific product or products. This position will report to the National Technical Training and Communications Manager and act as team lead. This position will be the lead for our CTP product line and assist our Wide Format Printer TSM in leading our wide range of Wide Format Printer product line.

Responsible for formulating, implementing, and overseeing field service/support activities for customers, equipment & software for the entire US. This role is also responsible for driving successful field support operations while providing strategic vision and leadership to achieve optimal business results and excellent client satisfaction. Will be a driving influence with senior leadership in creating short- and long-term initiatives to improve efficiencies within the field and developing strategic plans to grow service-related opportunities. Interact with vendors, dealers, service scheduling, customers, internal and external service managers, technicians, sales and marketing personnel to provide quick and effective problem and product resolution. Champion world-class field service management by embracing Fujifilm’s service culture and core values. Develop and elevate service organization and migrate towards value/solutions competencies.

The Customer Sourcing Specialist is responsible for customer onboarding activities, coordinating material enrollment, supporting tech transfer, and sourcing activities for customer programs at FDBN. Support of the Denmark facility, as needed. This role is a key link between the global sourcing organization and customer program organization for matters related to risk assessment of materials, vendors, new materials, and vendor onboarding activities. This role is responsible to conduct sourcing related deliverables linked to both new and existing customer programs, with aggressive timelines. This role is also responsible to build relationships with cross-functional stakeholders, communicate effectively, and define details to navigate through challenges. The Customer Sourcing Specialist will be working cross functionally in an external capacity with customers and suppliers, but also internally with Manufacturing, Process Science, Quality, Supply Chain Planning, Finance, and FDBD Denmark team.

This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.

We are hiring for a new position of Director of Marketing D2C e-commerce reports directly to the Director of Marketing, Photofinishing.  This position and will lead the marketing efforts to drive awareness of and revenue for Fujifilm’s D2C ecommerce platform.  The Director of Marketing (D2C e-commerce) will manage a team of approximately 10 people (3-4 directs, the remainder indirects) and work very closely with cross functional team members to ensure successful strategy building and execution of all campaigns.

We are looking for a hands-on, entrepreneurial, pragmatic leader, capable of delivering results in a traditional corporate environment and who understands the basic principles of content, site merchandising, site optimization, catalog creation & production, product strategy, direct and digital acquisition and retention marketing.

Summary: Fujifilm Diosynth Biotechnologies, Texas, Inc. is offering exciting summer internships for college students who have completed at least their sophomore year. We provide a supportive and collaborative teaching environment to help interns develop their skills and pinpoint their career goals. This opportunity offers invaluable experience with an industry-leading biopharmaceutical contract development manufacturing organization. Interns will work under the guidance of a department manager on a project focused on enhancing current processes and improving efficiency. Internships typically run from mid-May to August, with specific dates determined collaboratively between the intern, their supervisor, and Human Resources. 

The CAPEX Intern, under the supervision of the Principal Project Manager for Capital Projects, will be responsible for the support of capital projects documentation through the management of initiation and close out documents, schedule tracking, and multi-departmental approval routing.

Start Date: This internship is set to begin on May 19th, 2025 for an 11-week duration ending on August 8th 2025. 

Relocation: Please note this Internship Opportunity is designed to be 100% Onsite, 40 hours/week and a relocation/housing stipend is not provided. 

The Sonographer - ARDMS, RDCS, RVT / Clinical Engineer will identify, define, design, develop, and document clinical product requirements and features; ensuring Fujifilm Sonosite products meet clinical customer needs.  As the Clinical Engineer, you will be using industry best practices to ensure all FFSS products are delivered to specifications.  You will do extensive research and gather key data points to make decisions on current or future design cases and development processes. As the Clinical Engineer you will analyze key data points to define workflows related to POCUS.  The Clinical Engineer will use experience and knowledge of ultrasound products to ensure clinical systems are clinically diagnostic, safe, and meet customer needs.

*** Hybrid Role *** 

Summary:

The Assistant Scientist - Process Development is an entry level position for graduates with no prior experience or training. The individual will assist in the development and characterization of customer programs, and technology transfer to the manufacturing and/or Quality control group as appropriate. This individual will be expected to require training on laboratory instrumentation and then use instrumentation to perform elementary lab experiments and document results appropriately.

Fujifilm Diosynth Biotechnologies U.S.A., Inc. is seeking a Material Control Coordinator to work in our Biotechnology Manufacturing Plant in RTP, NC.  The successful candidate will be responsible for performing tasks at pre-defined levels within projects or operations. 

The candidate is a competent operation professional responsible for performing tasks at predefined levels within projects or operations. Tasks may be routine in nature, expertise is generally limited to areas of responsibility. The candidate understands the “why” part of the job and demonstrates knowledge of internal customers and support area requirements.

The Manufacturing Associate 2 executes and documents manufacturing processing activities per cGMP environment. This manufacturing facility is 24/7 operational and the role may require to be flexible with working hours.

While in project phase, the schedule will be Monday-Friday during normal business hours.  Upon transitioning to operations, this position will transition to a day or night shift that will be defined prior to the transition. 

The Director of Program Management will be accountable for the planning and delivery of programs from the point of contract signature (Scope of Work/Letter of Intent/Contract) to program delivery, including technology transfer and taking a product/process from the execution of a client commercial agreement or memorandum of understanding through process development and early-stage clinical supply through program closure.  The Director ensures the organization executes programs in alignment with contractual commitments to the clients and the company’s S&OP goals.